Leap29’s Guide to Changing EOR Provider

Changing EOR

A step-by-step plan for a smoother, smarter EOR switch

If you’re reading this, there’s a good chance your current Employer of Record (EOR) provider isn’t meeting expectations. Maybe the service feels impersonal, support is slow, or compliance is becoming a risk. Perhaps your business is growing and your current setup just can’t keep up.

Whatever the reason, switching EOR providers is not only possible – it’s often the best decision for long-term growth, global compliance and employee satisfaction. Here’s Leap29’s definitive guide to making the change with clarity and confidence.

Step 1: Know When It’s Time to Switch

Before taking action, take a moment to recognise the red flags:

  • Unclear pricing or hidden charges
  • Slow response times and lack of local expertise
  • Compliance risks due to outdated or generic advice
  • Inefficient onboarding is causing delays in hiring
  • Employee dissatisfaction with payroll or benefits

If one or more of these sound familiar, you’re likely being held back by your current provider. It’s time to do something about it.

Step 2: Understand the Benefits of Switching

Changing Employer of Record isn’t just about fixing what’s broken. You want a provider that will deliver improvements to all aspects of your EOR services. With the right partner, you can expect:

  • Clearer cost transparency
  • Faster, more efficient onboarding
  • Dedicated, knowledgeable customer support
  • Stronger global compliance management
  • A scalable partnership aligned to your long-term growth

Switching EOR provider shouldn’t be seen as a “job”, but rather as a means to unlock cost savings, smoother operations and complete peace of mind.

Step 3: Shop Around and Evaluate the Market

When scouting out a new EOR provider, we recommend that you look for:

  • Proven experience managing EOR transitions
  • Transparent pricing with no hidden costs
  • Deep local knowledge in your target countries
  • Positive client case studies
  • A tailored, human-first approach – not just ticket-based support

Leap29 has a proven track record of helping clients like Samotics successfully switch from underperforming providers across multiple countries, reducing their costs and simplifying their operations in the process.

Step 4: Prepare to Switch – What the Process Looks Like

A structured approach makes all the difference. Here’s how Leap29 handles a typical EOR transition:

  1. Discovery: We assess your current provider, pain points and requirements
  2. Project Planning: We build a detailed transition plan with key timelines
  3. Stakeholder Briefing: We align with your internal teams and external contacts. You will be introduced to the people who will be managing your account on a day-to-day basis going forward, not just a slick sales team
  4. Employee Communication: We support your workforce with clear messaging and interact personally with each employee
  5. Onboarding & Offboarding: We manage handovers, contracts and compliance, as well as ensuring that payroll and HR experts are available to answer any queries
  6. Payroll & HR Testing: We run checks before going fully live
  7. Go Live: Your new EOR setup takes effect with minimal disruption

Every step is handled with care, expertise and full visibility.

So, Why Switch EOR Provider to Leap29?

With over 25 years’ experience supporting businesses across sectors like Aerospace, Medical & Healthcare, Transport & Logistics, Technology, Education and more, we understand the realities of international employment and know how to handle global expansion challenges. Most importantly, though, we know how to fix what isn’t working.

Our team combines technical expertise with a human touch. We don’t hide behind ticketing systems or leave your employees in the dark. Instead, we opt to guide, support and deliver outstanding expansion services – from first call to full onboarding.

Let’s Make the Switch Simple

Changing EOR providers doesn’t have to be stressful. With Leap29, it’s structured, supported and smoother than you may think.

Call us on +44 (0) 20 8129 6860 or email us at expansion@leap29.com – let’s talk today about how we can help you switch EOR provider.

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